Shipping and returns:
All products ordered from Gemini are subject to a shipping charge that the customer can choose from. Please allow 1 business day for your new device to be tested, processed, and configured to assure that you receive your unit. Shipping takes place 9:00am – 5:00pm on each business day and Gemini will do its best to see that you get your product in the shipping time that was quoted and charged. Gemini products have a 15 day money back guarantee so that within the 15 days after shipping if you are not satisfied with the product you can ship it back to Gemini and we will refund you the cost of the device and accessories that you have ordered.
Limited Warranty
Gemini warrants to the original purchaser only that the Product will be free from defects in material and workmanship for a period of one (1) year from the date of original purchase. Gemini’s warranty shall not apply to any Product: (i) subjected to accident, misuse, neglect, alteration, acts of God, improper handling, improper transport, improper storage, improper use or application, or unauthorized repair; (ii) with cosmetic problems or defects that result from normal wear and tear under ordinary use, and do not affect the performance or use of the Product; (iii) subjected to contact with liquid, water, rain, extreme humidity, etc; (iv) subject to defects or damage that results from the use of non-Gemini branded or certified products, accessories or other peripheral equipment; or (v) subject to damage resulting from testing, adjustments, installation, maintenance, alteration or modification in any way by someone other than Gemini or its authorized service centers. The warranty scope is limited to the Product; accessories are considered consumable material and are beyond the scope of this warranty. Gemini’s warranty applies only to a Product that is manufactured by or for Gemini and identified by the Gemini trademark, trade name or product identification logo affixed to the Product. If the Product develops a covered defect within the one-year period, Gemini will, at its option, either repair or replace the Product without charge to you, provided that the Product is returned during the warranty period. If the Product is returned during the limited warranty period, but the problem with the Product is not covered under the terms and conditions of this limited warranty, you will be notified and given an estimate of the charges you must pay to have the Product repaired, with all shipping charges billed to you. If the estimate is refused, the Product will be returned via UPS ground and you will be assessed a $10 fee for shipping. If the Product is returned after the expiration of the limited warranty period,
Gemini’s normal service policies shall apply and you will be responsible for all shipping charges. THE FOREGOING ARE YOUR EXCLUSIVE WARRANTIES RELATING TO THE PRODUCT AND GEMINI HEREBY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. Because it is impossible for Gemini to know the purposes for which you acquired this Product or the uses to which you will put this Product, you assume full responsibility for the selection of the Product for its use. While every reasonable effort has been made to insure that you will receive a Product that you can use, Gemini does not warrant that the functions of the Product will meet your requirements or that the operation of the Product will be uninterrupted or error-free. The Gemini service works using cellular or other wireless phone networks as well as the Global Positioning System (“GPS”) satellite network. These services are provided by third party providers, therefore, Gemini cannot make warranties, express or implied, regarding the accuracy or quality of the service(s). THE SERVICES ARE NOT AVAILABLE EVERYWHERE, PARTICULARLY IN REMOTE AREAS, OR AT ALL TIMES AND MAY BE AFFECTED ADVERSELY BY CONDITIONS BEYOND OUR CONTROL. This warranty lasts one (1) year from the date of original purchase. To obtain warranty service or technical support, please contact place of purchase. You will receive instructions on how to return the Product for repair or replacement. You will bear the cost of shipping the device to Gemini for warranty repairs and for shipping the unit back to you upon completion of repairs. We may use functionally equivalent reconditioned/refurbished/pre-owned or new products or parts. To take advantage of this Limited Warranty you will be required to either 1) return the below warranty registration card within 30 days of purchase, if required by retailer or 2) supply the original packing slip or dated bill of sale (invoice) when you return the product for warranty repairs. If you do not return the registration card within 30 days of purchase, or supply the original packing slip or dated bill of sale when you send in your device for service, the normal repair service policies shall apply and you will be responsible for all shipping charges. THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR ANY AND ALL CLAIMS THAT YOU MAY HAVE ARISING OUT OF OR IN CONNECTION WITH THIS PRODUCT, WHETHER MADE OR SUFFERED BY YOU OR ANOTHER PERSON AND WHETHER BASED IN CONTRACT OR TORT. IN NO EVENT WILL GEMINI BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS), OR FROM ANY BREACH OF WARRANTY, EVEN IF GEMINI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL GEMINI’S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
